The set up was quite easy and we had a account rep that took us through and answered all of our questions. Now it's just creating new templates for the most part.

As a Dynamics CRM consultant with deep experience with Microsoft Dynamics, I find ClickDimensions a breeze to use. It uses the same UI as the rest of the Dynamics product, so accessing, using and reporting on the ClickDimensions data is a breeze as it sits within Dynamics itself. The new drag-and-drop Campaign Automation builder is fantastic and allows end users to create complex automated/nurture campaigns with ease. Support quality and response times are great, and Dan Gad, our main contact there, consistently goes above and beyond to ensure that any queries or issues are handled promptly.

I like that it does integrate directly into the Microsoft Dynamics CRM.