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Click & Pledge

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22 reviews
  • 6 profiles
  • 7 categories
Average star rating
3.6
Serving customers since
2000

Profile Name

Star Rating

8
8
3
0
3

Click & Pledge Reviews

Review Filters
Profile Name
Star Rating
8
8
3
0
3
Kimberly M.
KM
Kimberly M.
Assistant Director at Epilepsy Foundation Central & South Texas
10/26/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

User friendly, pocketbook friendly!

We have used Click & Pledge Donor Management for over 3 years. We have found it is easy to use, integrates well with Salesforce, and is cost effective for our non-profit. We are able to process credit card transactions directly in Salesforce or by using one of the many custom pages we have designed through the C&P Connect Platform. They really listen to their end users when suggestions are made. The update roll outs will include fixes or suggestions made by their customers. The mobile platform has also made it easier for us to take donations at events. They also are keeping up with the changes in AI technology, they have added Voice AI. Click & Pledge is a fabulous product, oh did I mention it is FREE. We did not pay anything for this great software!
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
03/21/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Powerful, but poor interface

Sophisticated integration with Salesforce; automated communications; significant flexibility in designating and processing gifts.
Barbara C.
BC
Barbara C.
Helping non-profits harness their superpowers with digital strategy and effective tools
01/02/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Lots of features, one of the best Salesforce syncs for donation processors

The Salesforce sync remains one of the best out of all the donation processors that are affordable for most nonprofits. It allows you to pass mapped data to account, contact, opportunity, and custom questions based on SKUs (which can be unique per page, donation amount, question, etc). The recurring gift model is solid in Salesforce and you can do a decent amount of recurring gift management without ever leaving Salesforce. There are *great* features for reposting and troubleshooting if something breaks along the way from C&P to Salesforce. The new Connect form builder is easy to use, offers decent customization features for most users' needs. If it isn't enough, a FaaS API gives developers the ability to create fancier forms. There are also integrations for Gravity Forms, Form Assembly, WooCommerce, Auctions for Salesforce, CiviCRM, and more. I haven't used enough of the crowdsource features to comment. It has a basic virtual terminal and bulk upload features (I look forward to improvements here, but it's ok out of the box). Support is usually responsive and helpful via several platforms (Power of Us Hub and C&P forums) and they are constantly developing new features. They have built out several things I've requested over the years, especially to improve recurring gift management.

About

Contact

HQ Location:
Blacksburg, VA

Social

@ClickandPledge

What is Click & Pledge?

Click & Pledge is a cloud-based payment and fundraising platform focused on empowering nonprofits and other organizations to efficiently process and manage donations and payments. The platform offers a suite of tools designed to enhance fundraising efforts, including customizable donation forms, event management, peer-to-peer fundraising capabilities, and comprehensive tracking and reporting features. With seamless integration with Salesforce, Click & Pledge helps streamline donor management and engagement. Additionally, it provides robust support and training resources to ensure users maximize the platform's features.

Details

Year Founded
2000