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ClearlyRated

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94 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2003
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ClearlyRated Reviews

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AN
.
09/18/2024
Validated Reviewer
Verified Current User
Review source: In-app

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Easy to use, the clients and employees were able to engage.
JC
Jennifer C.
09/10/2024
Validated Reviewer
Review source: Organic

I enjoy working with ClearlyRated.

Their account support team is wonderful and easy to work with.
SK
Stefanie K.
09/06/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great Value and Top Tier Customer Service

As a staffing agency, client and talent feed back is extremely important to our business. Not only for current state processes, but greatly for the purposes of ongoing process improvement intitatives. Clearly Rated helps us get this in a structured , efficient, fair and secure way. To top it off, their client account managers - Specifically ours - Zita Flaherty is extremely helpful and supportive. She is always sharing the latest updates with us one a regular cadence and often makes valuable suggestions while listening to challenges that we may face at any given time. I cannot say enough good things about our experience with Clearly Rated!

About

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HQ Location:
Portland, Oregon

Social

@ClearlyRated

What is ClearlyRated?

ClearlyRated is the leading CX platform designed specifically for B B service firms. We offer firms a sophisticated alternative to manual processes and basic survey tools, then pair that with world class customer care and support. Ours is an efficient, industry-focused solution that provides data-driven insights to equip service teams with a real-time understanding of client and internal employee interactions and satisfaction. Our platform anticipates and resolves service issues before they impact customers, boosting satisfaction and unlocking new opportunities. In addition, our CRM & ATS integrations allow our clients to fully automate the process, providing a hands-off, always-on view of the health of their customer and employee relationships. And our industry-specific CX benchmarking and online reputation tools offer tangible proof of a firm's commitment to high-quality service, to differentiate from the competition and strengthen client trust.

Details

Year Founded
2003