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ClearlyRated

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93 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2003
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Jeffrey B.
JB
Jeffrey B.
Member Board Of Directors at American Staffing Association
03/10/2019
Validated Reviewer
Review source: Organic

Clearly Rated dramatically improved my business

The insight provided by Clearly Rated showed us where and how to improve the customer experience. This improved the retention and referral rate of our customers. The end result was growth due to both customer retention and new business by referral. These tied together with a lower cost to acquire new customers significantly improved profitability.

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HQ Location:
Portland, Oregon

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@ClearlyRated

What is ClearlyRated?

ClearlyRated is the leading CX platform designed specifically for B B service firms. We offer firms a sophisticated alternative to manual processes and basic survey tools, then pair that with world class customer care and support. Ours is an efficient, industry-focused solution that provides data-driven insights to equip service teams with a real-time understanding of client and internal employee interactions and satisfaction. Our platform anticipates and resolves service issues before they impact customers, boosting satisfaction and unlocking new opportunities. In addition, our CRM & ATS integrations allow our clients to fully automate the process, providing a hands-off, always-on view of the health of their customer and employee relationships. And our industry-specific CX benchmarking and online reputation tools offer tangible proof of a firm's commitment to high-quality service, to differentiate from the competition and strengthen client trust.

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Year Founded
2003