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ClearlyRated

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93 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2003
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ClearlyRated Reviews

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Brandon L.
BL
Brandon L.
Sr. Director of Marketing & Product at Xenium HR (the PNW’s top HR+Payroll firm) | Host of Transform Your Workplace | Helping small businesses with marketing at brandonlaws.com
04/30/2019
Validated Reviewer
Verified Current User
Review source: Organic

Great SAAS product and amazing service team!

ClearlyRated makes it incredibly easy to launch a client survey and measure NPS and many other data points. What I love most of all are their reporting capabilities. It makes benchmarking and segmenting clients simple. The flagging system is great, too. We love being able to see the responses we need to address immediately. Additionally, we love being able to have the testimonials captured from the client survey automatically show up on our public ClearlyRated profile.
Matt S.
MS
Matt S.
Owner/CEO at TriCom Technical Services
04/30/2019
Validated Reviewer
Verified Current User
Review source: Organic

Clearyrated has been a game-changer for us!

In a world where everyone says "we care more" than our competition, this truly is a way to highlight the voice of the customer in and independent and verifiable way. We can back our claims that we DO care more - with data that demonstrates we actually DO care more - 3.5x more than our competition!
Mary B.
MB
Mary B.
Chief Talent Officer Supplemental Health Care, Author, Speaker, People Connector
04/29/2019
Validated Reviewer
Verified Current User
Review source: Organic

Fantastic Partner - World Class Service

The team at Clearly Rated is so easy to work with! They are on top of every request, creative in their support ideas, accommodating and knowledgeable. Clearly they are experts in their field and it makes my job so much easier because they act as a true partner. And of course the technology and the dashboards available with our survey results broken down as we want them is impressive and helpful.

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HQ Location:
Portland, Oregon

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@ClearlyRated

What is ClearlyRated?

ClearlyRated is the leading CX platform designed specifically for B B service firms. We offer firms a sophisticated alternative to manual processes and basic survey tools, then pair that with world class customer care and support. Ours is an efficient, industry-focused solution that provides data-driven insights to equip service teams with a real-time understanding of client and internal employee interactions and satisfaction. Our platform anticipates and resolves service issues before they impact customers, boosting satisfaction and unlocking new opportunities. In addition, our CRM & ATS integrations allow our clients to fully automate the process, providing a hands-off, always-on view of the health of their customer and employee relationships. And our industry-specific CX benchmarking and online reputation tools offer tangible proof of a firm's commitment to high-quality service, to differentiate from the competition and strengthen client trust.

Details

Year Founded
2003