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ClearlyRated

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93 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2003
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ClearlyRated Reviews

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Julie J.
JJ
Julie J.
Director of Marketing at Stern Cohen Accountants
01/23/2025
Validated Reviewer
Verified Current User
Review source: Organic

Highly recommended for professional service firms.

We've been working with ClearlyRated for 10 years to demonstrate the high level of service and client satifaction at our firm. I also appreciate that their services continue to evolve, delivering new value and benefits tailored to our industry goals. For example, ClearlyRated has SEO benefits. This is very important for our visibility and brand. Thank you to the ClearlyRated team and especially Zita! She's an all-star who ensures we take advantage of all of the great benefits of our partnership with ClearlyRated. Their customer support is top-notch!
RP
Renee P.
01/23/2025
Validated Reviewer
Review source: Organic

Review for Survey

Very easy to use and if not clear, staff is available to help with any questions. It has some great features.
Erica W.
EW
Erica W.
PM, Management, Philanthropy, T&D and Coaching | @ApexSystems, @TampaTech4Good, & @MSSQLTips | MBA
01/23/2025
Validated Reviewer
Review source: Organic

Consistently Amazing for 12+ Years!

The ClearlyRated team has been beyond helpful since I started working with them regarding our two main customer survey programs in 2012. They have excellent communication, go "above and beyond" with customer service, have participated in internal presentations and helped troubleshoot the majority of our requests! At this point, they're just as much friends as they are partners!

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HQ Location:
Portland, Oregon

Social

@ClearlyRated

What is ClearlyRated?

ClearlyRated is the leading CX platform designed specifically for B B service firms. We offer firms a sophisticated alternative to manual processes and basic survey tools, then pair that with world class customer care and support. Ours is an efficient, industry-focused solution that provides data-driven insights to equip service teams with a real-time understanding of client and internal employee interactions and satisfaction. Our platform anticipates and resolves service issues before they impact customers, boosting satisfaction and unlocking new opportunities. In addition, our CRM & ATS integrations allow our clients to fully automate the process, providing a hands-off, always-on view of the health of their customer and employee relationships. And our industry-specific CX benchmarking and online reputation tools offer tangible proof of a firm's commitment to high-quality service, to differentiate from the competition and strengthen client trust.

Details

Year Founded
2003