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ClearlyRated

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94 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2003
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ClearlyRated Reviews

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Dana G.
DG
Dana G.
Expert in Marketing Operations, Brand Awareness, Demand Generation, Partner Engagement and Pipeline Growth | Proven Leader in Driving Strategic Results
08/27/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Gain Insightful Feedback in an Easy to Use Tool

Our account manager is great. Communication is prompt and helpful. Also, the tool is easy to use and they continually update it to make improvements.
Beth H.
BH
Beth H.
Marketing | Strategy | Leadership | Helping Businesses Increase Revenue, Grow Profits & Keep Top Talent
08/12/2024
Validated Reviewer
Verified Current User
Review source: Seller invite

Great CSM!

Camille, our Customer Success Manager, is an absolute gem to work with. Her deep expertise and seamless coordination make every step of the process a breeze. Thanks to her, implementation is not just easy—it's enjoyable. She's full of insider tips to ensure we get the best results possible. One feature I love is the ability to receive shoutouts for our recruiters. Sharing these internally has become a company-wide favorite, as everyone enjoys seeing our recruiters get the recognition they deserve for taking such great care of our travelers and delivering an outstanding customer experience.
AN
.
01/09/2024
Validated Reviewer
Verified Current User
Review source: In-app

Recruiting Manager

Tells us about how we are doing and what's our rating in the market.

About

Contact

HQ Location:
Portland, Oregon

Social

@ClearlyRated

What is ClearlyRated?

ClearlyRated is the leading CX platform designed specifically for B B service firms. We offer firms a sophisticated alternative to manual processes and basic survey tools, then pair that with world class customer care and support. Ours is an efficient, industry-focused solution that provides data-driven insights to equip service teams with a real-time understanding of client and internal employee interactions and satisfaction. Our platform anticipates and resolves service issues before they impact customers, boosting satisfaction and unlocking new opportunities. In addition, our CRM & ATS integrations allow our clients to fully automate the process, providing a hands-off, always-on view of the health of their customer and employee relationships. And our industry-specific CX benchmarking and online reputation tools offer tangible proof of a firm's commitment to high-quality service, to differentiate from the competition and strengthen client trust.

Details

Year Founded
2003