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ChurnZero

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1,354 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2015
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Product Fruits

121 reviews

Product Description

Product Fruits let you easily add INTERACTIVE TOURS, WALKTHROUGHS, and TIPS in your app while giving your users the option to send you their FEEDBACK. All this is possible in an easy to use editor, no coding is needed. Whether you have a small but dynamic startup with an innovative application or you are a big company providing complex enterprise solutions - we guarantee, that Product Fruits will dramatically increase your revenues and cut costs. You will increase conversions from free trial users to paying customers, increase the in-app upsells, boost customer engagement and improve the user experience of your application. Your revenues increase. You will reduce the costs for boarding and customer care while saving your IT budgets. Your costs decrease. New users will be able to easier navigate your app and won't quit the free trial just because they didn't understand something fast enough. Current users will be more satisfied and happy, as you inform them about cool updates, share tips and tricks, invite them to webinars and discuss their feedback. The content, created via Product Fruits, can be easily added to any web app by anyone. No coding skills are necessary.

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1219
124
9
2
2

ChurnZero Reviews

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Profile Name
Star Rating
1219
124
9
2
2
Jennifer R.
JR
Jennifer R.
10/02/2023
Validated Reviewer
Review source: Seller invite
Incentivized Review

A must-have for client-facing teams

So many things: - The ability to easily keep track of all client interactions - The ability to keep track of usage and set notifications if usage drops. - How easy it is to send out plays to multiple clients at once - How easily it integrates with other products, such as salesforce - Their stellar customer service!
Jacob L.
JL
Jacob L.
09/29/2023
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to use and easy to integrate

ChurnZero has invested significant time and resources in consistently updating and enhancing their product. The team at ChurnZero is always incredibly helpful and responsive. The new notes feature has proven to be invaluable for our business case. Integrations are also a game changer and are easy to manage. Our Customer Success Manager, David, is also a tremendous asset
Thomas M.
TM
Thomas M.
09/29/2023
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Perfect solution for CSMs

ChurnZero is an intuitive and easy to use platform that allows us to get unparalleled insights into our customer interactions, usage, and information. They are constantly taking feedback and making updates to the tool that create effeciencies for everyone. ChurnZero can fit multiple different workflows from a full digital customer experience to a more hands on approach when needed.

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HQ Location:
Washington, District of Columbia

Social

@churnzero

What is ChurnZero?

We're the Customer Success platform and partner for growing SaaS and subscription businesses.

Details

Year Founded
2015