Dock transforms the b2b buyer and customer experience by providing a single destination for clients. Instead of navigating multiple email threads, hidden attachments and random links, clients visit a personalized portal when they need something.
The portals are easy for client managers to set up and host all of the key resources related to the relationship (links, pdfs, embeds, videos, action plans, etc.). Along the way, client managers get analytics to move deals and projects forward. With Dock, client managers save time and impress clients.
The CS-AI feature is incredibly useful when trying to identify opportunities and risks throughout a large portfolio of accounts.
Plays and Customer Journeys also enable CSMs to strategically navigate a large account portfolio.
Simplified our data management, centralized task management and outreach cadences. A one stop shop essentially, that guides my personal work flow and has become indespensible to daily operations, frequent utilization.. Excellent implementation and constant post-launch support.
I love the way all of my accounts are organized, how I can create an endless number of segments based on the identifiers I need most, and how I can create plays for my accounts. I like tasks best, as it's the easiest way to keep track of everything I need to do, what accounts I need to manage, and how to best identify high churn accounts. CZ is a great tool and very innovative in tackling account health management.
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What is ChurnZero?
We're the Customer Success platform and partner for growing SaaS and subscription businesses.
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
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