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ChurnZero

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1,354 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2015
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Dock

126 reviews

Product Description

Dock transforms the b2b buyer and customer experience by providing a single destination for clients. Instead of navigating multiple email threads, hidden attachments and random links, clients visit a personalized portal when they need something. The portals are easy for client managers to set up and host all of the key resources related to the relationship (links, pdfs, embeds, videos, action plans, etc.). Along the way, client managers get analytics to move deals and projects forward. With Dock, client managers save time and impress clients.

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1219
124
9
2
2

ChurnZero Reviews

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Profile Name
Star Rating
1219
124
9
2
2
Anthony D.
AD
Anthony D.
Director of Customer Service at Cato Networks
10/24/2023
Validated Reviewer
Review source: Seller invite
Incentivized Review

Expansive Product with lots of Customization

Easy to navigate once configured. Automation is possible through several different channels; both internally and customer facing options. It is realiable and easy to scale when everything has been customized to fit an organization.
Livia C.
LC
Livia C.
10/24/2023
Validated Reviewer
Review source: Seller invite
Incentivized Review

Implementation Specialist/Customer Success experience

The Command Center; it's very organized and a great way to keep track of the projects I have under implementation, blocked accounts, etc.
MT
Mary T.
10/23/2023
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

About

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HQ Location:
Washington, District of Columbia

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@churnzero

What is ChurnZero?

We're the Customer Success platform and partner for growing SaaS and subscription businesses.

Details

Year Founded
2015