Dock transforms the b2b buyer and customer experience by providing a single destination for clients. Instead of navigating multiple email threads, hidden attachments and random links, clients visit a personalized portal when they need something.
The portals are easy for client managers to set up and host all of the key resources related to the relationship (links, pdfs, embeds, videos, action plans, etc.). Along the way, client managers get analytics to move deals and projects forward. With Dock, client managers save time and impress clients.
The support from our CZ account manager is only second to the support we give our own customers. The CZ platform has become part of our customer success team's daily life. It is easy to use and integrates with our other systems to provide us with a one stop shop for all things client related.
It is an easy and effective way to communicate with hundreds of customers while still providing a personalized experiecne for each email.
Great data and insights into email performance (click, open rate, etc)
Eliminates errors and mistakes posible when doing a mail merge manually.
Using everyday to communicate with customers, send reminders, schedule calls
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HQ Location:
Washington, District of Columbia
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@churnzero
What is ChurnZero?
We're the Customer Success platform and partner for growing SaaS and subscription businesses.
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
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