The piece we have enjoyed the most is the assistance we have received through our onboarding process. Our CSMs have been great, giving us a full understanding of the solution's capabilities, best practices across the industry and many other tips for a successful deployment. The simplicity of integrating ChurnZero to other tools used in our business has been very useful and allowed us to connect it with other systems fairly seamlessly. The ability to segment our base in many different ways is very helpful along with the fact that we can build our own workflows, task creation and responses to live events has made our CSM team much more efficient and effective.

The insights it gives us on our customers usage.

daily email reminder to help prioritize tasks, and configurable modules allowing the team to build our own data insights dashboard