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ChurnZero

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1,354 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2015
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Dock

126 reviews

Product Description

Dock transforms the b2b buyer and customer experience by providing a single destination for clients. Instead of navigating multiple email threads, hidden attachments and random links, clients visit a personalized portal when they need something. The portals are easy for client managers to set up and host all of the key resources related to the relationship (links, pdfs, embeds, videos, action plans, etc.). Along the way, client managers get analytics to move deals and projects forward. With Dock, client managers save time and impress clients.

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1219
124
9
2
2

ChurnZero Reviews

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Profile Name
Star Rating
1219
124
9
2
2
Sarah S.
SS
Sarah S.
01/24/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Fantastic Support

I like the level of support we receive from our CSM, Howard. He is always responsive and helpful to our questions.
Dr. Priyankana M.
DM
Dr. Priyankana M.
Grant Making, Startup Grants Management, Laboratory design& Management, Fundraising, CSR, Start-up funding advisor
01/18/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

One of the best tools out there for for tracking all the customer journeys

The feature rich tool which gives 360 degree view of our engagement with the customers
James B.
JB
James B.
SaaS, Customer Success, Services, Adoption, Education, and Support Leader / Startup Advisor
01/18/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Comprehensive CS platform for managing customers using either SaaS and on-premise solutions

The ability to automate ongoing engagement with the customer base and engaging in the moment through usage based signals received.

About

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HQ Location:
Washington, District of Columbia

Social

@churnzero

What is ChurnZero?

We're the Customer Success platform and partner for growing SaaS and subscription businesses.

Details

Year Founded
2015