Dock transforms the b2b buyer and customer experience by providing a single destination for clients. Instead of navigating multiple email threads, hidden attachments and random links, clients visit a personalized portal when they need something.
The portals are easy for client managers to set up and host all of the key resources related to the relationship (links, pdfs, embeds, videos, action plans, etc.). Along the way, client managers get analytics to move deals and projects forward. With Dock, client managers save time and impress clients.
I love having one system to go to for everything I need to know about my customers. It is a great way to understand health trends and provides powerful insights.
Ability to quickly establish a Customer Success Ops practice leveraging the power of ChurnZero, Customer 360, customer health scores, segmentation, journeys, etc. enabling increased insight to customers, tracking and managing interactions, communications, and driving proactive action oriented behaviors and decision making to retain, grow revenue and drive adoption and expansion. Customer support, onboarding, responsiveness and overall experience has been top notch!
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What is ChurnZero?
We're the Customer Success platform and partner for growing SaaS and subscription businesses.
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
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