Rich integration options allowed us to consolidate data from all departments in one place - finance, support, operations, and the in-house product. After that flexibla data model and dashboards enabled meaningful insigts and alerts to monitor customer satisfaction. Exactly what we were looking for. C0 team was very helpful during the onboarding process.

ChurnZero has helped me redesign and restructure how I manage clients day-to-day in the best of ways. Activities and Notes are my two favorite features, as you can prep for upcoming meetings in the same place you will take in-meeting notes, create follow-up tasks and send out follow-up emails. Using plays, I've reduced the amount of time needed to create manual tasks for new accounts and have better visbility into the step-progress of each task. Each time I have a feature suggestion or need assistance, our company product-owner has been able to reach our ChurnZero CSM quickly and provides great assistance.

I like the overall simplicity and ease of use. It's a great way to connect with clients and keep a high-level view and pulse on a business that's easily accessible and reportable.