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ChurnZero

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1,354 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2015
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Dock

124 reviews

Product Description

Dock transforms the b2b buyer and customer experience by providing a single destination for clients. Instead of navigating multiple email threads, hidden attachments and random links, clients visit a personalized portal when they need something. The portals are easy for client managers to set up and host all of the key resources related to the relationship (links, pdfs, embeds, videos, action plans, etc.). Along the way, client managers get analytics to move deals and projects forward. With Dock, client managers save time and impress clients.

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1219
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2

ChurnZero Reviews

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Profile Name
Star Rating
1219
124
9
2
2
LC
Lindsey C.
03/22/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

This is a great system to better serve our clients!

I like the predictability of churnzero itself. How it helps with the churn score and shows each aspect of the churn score.
Ali H.
AH
Ali H.
03/19/2024
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review

Make sure your CSM is Denise!

The best thing about ChurnZero outside automating your Customer Journey and making your life easier is the people who you get to work with at ChurnZero.
TR
Tony R.
03/19/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Fantastic tool for understanding your customers

ChurnZero serves as a home base of sorts for understanding where your customers are in their lifecycle with your organization. Integreates well with apps such as Salesforce. Very easy to use once you have a decent command of segementation. I use this tool daily to track changes in sentiments and plan my work accordingly

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HQ Location:
Washington, District of Columbia

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@churnzero

What is ChurnZero?

We're the Customer Success platform and partner for growing SaaS and subscription businesses.

Details

Year Founded
2015