Bird's eye view of the entire Book of Business. Ease of use in logging in and seamless connectivity to Salesforce.

Having experienced most of the Customer Success platforms, I would choose ChurnZero again. The platform is intutive without being overly complex. Data flows are clear and can be used to monitor and action signals. The ChurnZero support and success teams are attentive, responsive and consultative. What I like the most is how easy it is to administer the system. Many of the competitor platforms require a trained administrator. ChurnZero can be stood up and managed by a Customer Success Leader making it possible to run lean and scale with a business.

great support from the CSM or support team