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ChurnZero

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1,354 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2015
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Dock

124 reviews

Product Description

Dock transforms the b2b buyer and customer experience by providing a single destination for clients. Instead of navigating multiple email threads, hidden attachments and random links, clients visit a personalized portal when they need something. The portals are easy for client managers to set up and host all of the key resources related to the relationship (links, pdfs, embeds, videos, action plans, etc.). Along the way, client managers get analytics to move deals and projects forward. With Dock, client managers save time and impress clients.

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1219
124
9
2
2

ChurnZero Reviews

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Profile Name
Star Rating
1219
124
9
2
2
ME
Mozaina E.
05/22/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

Very efficient and ease to use

Ease of Use Customer Support Ease of Integration
Andrew J.
AJ
Andrew J.
Customer Solutions Engineer, Unanet CRM
05/22/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Valuable Insight Into User Behavior

I love the ability to see users' engagement in our software and past trends that correlate with their churn score. I also love the tracking of emails and meetings with the customers so that I can easily see a full communication history with a user.
CS
Customer S.
05/22/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Very helpful

Segmentation really make wonders, it is very helpful to divide my accounts

About

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HQ Location:
Washington, District of Columbia

Social

@churnzero

What is ChurnZero?

We're the Customer Success platform and partner for growing SaaS and subscription businesses.

Details

Year Founded
2015