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ChurnZero

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1,581 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
#1 in 3 categories
Grid® leader
Serving customers since
2015
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ChurnZero Reviews

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Profile Name
Star Rating
1417
147
13
1
3
Katherina G.
KG
Katherina G.
Principal Customer Success Manager
04/10/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Efficient Customer Success Management with ChurnZero

I really like ChurnZero's ability to save me a lot of time in structuring my work and ensuring I meet all deadlines for reachouts. I don't have to worry about planning the customer's journey and reviewing their users manually. I appreciate its ability to create plays that fire on time, not in weird timeframes. This feature makes it easy for me to stay on track with my tasks, renewals, reviews, and user onboardings. From what I understood, the initial setup was very easy.
Verified User in Electrical/Electronic Manufacturing
GE
Verified User in Electrical/Electronic Manufacturing
04/10/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great Reporting with Seamless Salesforce and Dialpad Data Imports

I like the reportung aspect of churnzero , the way it imports data from salesforce and dialpad. ut gives a combined report
Zachary P.
ZP
Zachary P.
04/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Automatic Journeys and Tasks That Keep Me on Track

The most helpful part about churnzero is being able to set up automatic journeys and plays then also have tasks associated so I never miss anything

About

Contact

HQ Location:
Washington, District of Columbia

Social

@churnzero

What is ChurnZero?

ChurnZero is the AI platform and partner for customer growth. Customer teams use it to drive revenue and retention, work more efficiently, and deliver the best possible customer experience.

Details

Year Founded
2015