I love Chili Piper's highly customizable and configurable options. Each of our sellers has different preferences, and Chili Piper is able to handle all of those. It also provides different types of meetings that we can set up, which makes it easy for everybody. The initial setup was very easy, and their customer support and client success team made it even simpler. Additionally, their customer support and client success is fantastic. They are very responsive to questions and issues.

My review is specifically for the Concierge and ChiliCal products. I find the drag-and-drop interface generally intuitive for both end users and admins, and the tool’s database configuration is more than capable for martech admins. I also appreciate the native integration with Pardot forms. In addition, there are plenty of resources and training materials available on their website. Overall, I’ve been satisfied with the direction of the tool’s capability growth, and the price feels competitive in the market compared with similar players. Our technical account manager has been a brilliant technical and strategic partner in implementing ChiliPiper. G2 is prompting me to leave a comment about AI—I love that I don’t see any AI nonsense when I use the Concierge and ChiliCal workspaces. Finally, they do a pretty good job with their hot sauce.

I really appreciate how helpful our CSM, Tevin, is whenever I reach out to him with any Chili Piper questions. I like how easy it is to set up different round robin links, and the functionality to automatically create Leads/Contacts and add Leads/Contacts to campaigns in Salesforce.