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Chattermill

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167 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2015
Profile Type
Category

Profile Name

Star Rating

113
51
5
0
0

Chattermill Reviews

Review Filters
Profile Name
Star Rating
113
51
5
0
0
Maria K.
MK
Maria K.
11/04/2024
Validated Reviewer
Verified Current User
Review source: Organic

Useful for aggrregating multiple feedback sources

Insights and theming are useful for analysing feedback across multiple datasources
JR L.
JL
JR L.
11/02/2024
Validated Reviewer
Verified Current User
Review source: Organic

Easy Access Hints from Chattermill

This tool helps us during our peak weeks every quarter because the reports are very easy to use, show up summaries real quick and all options can be seen at the sidebar for easy access.
`K
`Gideon K.
11/02/2024
Validated Reviewer
Verified Current User
Review source: Organic

Chattermill is an excellent tool for insights into Customer satisfaction and sentiment

The insights filter which summarises sentiment and the underlying causes based on it's analysis of NPS feedback. It is easy to set up dashboards to see NPS, and you can get quick insights based on filtered results.

About

Contact

HQ Location:
London

Social

@ChattermillAI

What is Chattermill?

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.

Details

Year Founded
2015