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Chattermill

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167 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2015
Profile Type
Category

Profile Name

Star Rating

113
51
5
0
0

Chattermill Reviews

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Profile Name
Star Rating
113
51
5
0
0
RP
Ron P.
05/14/2019
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Amazing!

Very easy to navigate, and super intuitive. I love how easily accessible all the data and how easy it is to integrate our CRM. Really defines being the "voice of the customer"
ML
michelle l.
05/14/2019
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

valuable insights

the ability to quantify and bring data to historically qualitative customer insights
Zach F.
ZF
Zach F.
Gusto is hiring, come join the team!
05/14/2019
Validated Reviewer
Review source: Organic

Excellent tool that drives value but still has opportunity to improve functionality

The sentiment analysis is such a valuable metric that is completely missed when looking solely at an NPS/CSAT score alone. The dedicated account representative is really appreciated and helps to clarify any confusion. System& team flexibility to try and accommodate needs is great.

About

Contact

HQ Location:
London

Social

@ChattermillAI

What is Chattermill?

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.

Details

Year Founded
2015