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Chattermill

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167 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2015
Profile Type
Category

Profile Name

Star Rating

113
51
5
0
0

Chattermill Reviews

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Profile Name
Star Rating
113
51
5
0
0
OS
Olga S.
01/22/2025
Validated Reviewer
Verified Current User
Review source: Organic

Chattermill gives us wide abilities in CX

Chattermill has revolutionized the way we understand our customers. The ability to consolidate feedback from multiple channels and extract actionable insights with AI is a game-changer for our team. We’ve been able to uncover trends we would have otherwise missed, enabling us to proactively address customer pain points. The dashboard is intuitive, and the segmentation options are fantastic for tailoring insights to specific teams. The customer support team has also been incredibly helpful and responsive. Highly recommend Chattermill to any company serious about improving their customer experience!
Tannia R.
TR
Tannia R.
11/27/2024
Validated Reviewer
Review source: Organic

A game changer to understand your clients engagement

The core features work efficiently and the level of customisation allows us to have the picture definition required to understand how we're doing, how and where to look for improvements. The analytics features are extremely accessible and flexible. Nice ux, from visuals to navigation.
matias d.
MD
matias d.
11/19/2024
Validated Reviewer
Verified Current User
Review source: G2 invite

Great tool for feedback analytics

It's interface is easy to use with good analisis automations based on feedback given by customers.

About

Contact

HQ Location:
London

Social

@ChattermillAI

What is Chattermill?

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.

Details

Year Founded
2015