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Chattermill

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167 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2015
Profile Type
Category

Profile Name

Star Rating

113
51
5
0
0

Chattermill Reviews

Review Filters
Profile Name
Star Rating
113
51
5
0
0
Pietro D.
PD
Pietro D.
11/01/2024
Validated Reviewer
Verified Current User
Review source: Organic

Getting closer to customers worldwide

As a Product Manager of a global product available in more than 10 markets and 3 continents, it's sometimes challenging to get close to customers to hear their feedback. Chattermill makes this easy by aggregating different feedback sources. Its analysis engine allows to capture key user sentiments by aggregating user comments with good accuracy. The ease of use of the interface makes it particularly intuitive to use.
Slava L.
SL
Slava L.
11/01/2024
Validated Reviewer
Verified Current User
Review source: Organic

Can be a useful tool if you invest time to set it up properly

Helps to save time by splitting a big amount of free text into topics and identify the overal narratives. The visualisation posibilities are interesting as well. The team has been responsive and helpful.
Yanyi C.
YC
Yanyi C.
11/01/2024
Validated Reviewer
Review source: Organic

usrful and easy to use

lots of clear data and easy to use. It is useful

About

Contact

HQ Location:
London

Social

@ChattermillAI

What is Chattermill?

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.

Details

Year Founded
2015