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Chattermill

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167 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2015
Profile Type
Category

Profile Name

Star Rating

113
51
5
0
0

Chattermill Reviews

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Profile Name
Star Rating
113
51
5
0
0
Darya  B.
DB
Darya B.
02/13/2025
Validated Reviewer
Verified Current User
Review source: Organic

A Game-Changer for Omnichannel Insights

Chattermill has transformed how we analyze feedback from all our channels - online, app and in store. We use it to integrate multiple data sources like NPS, surveys, review sites and social media so we get a full view of our customers. My favourite thing about Chattermill is the sentiment analysis. Because it looks at keywords in context it means I can be confident about what matters most to our customers.
Nora C.
NC
Nora C.
02/07/2025
Validated Reviewer
Verified Current User
Review source: Organic

Making my daily work much easier

I love how much data i can pull from all the different dashboards, themes and feedbacks. It's super easy to understand, so it makes it easier for me to implement my action plans accordingly. Due to my limited time, I only use Chattermil 2 a week. I love the interface and whenever I contacted the customer support, I got an answer the same day
Татьяна .
Т
Татьяна .
01/31/2025
Validated Reviewer
Review source: Organic

convenience simplicity quality

Ease of use, high quality information, user-friendly interface, comfortable communication with the team

About

Contact

HQ Location:
London

Social

@ChattermillAI

What is Chattermill?

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.

Details

Year Founded
2015