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Chattermill

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220 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2015
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Chattermill Reviews

Review Filters
Profile Name
Star Rating
147
66
7
0
0
FG
Filip G.
04/16/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Flexible, Customizable Analysis That Makes Client Feedback Crystal Clear

I like the reassurance that I truly understand what our clients are telling us, without being influenced by my own professional experience. I also really value the flexibility it provides: it lets us customize the analysis using rules, codes, and networks, which gives us the control we need to tailor the results to our specific business questions.
VI
Victor I.
04/15/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Intuitive, Easy-to-Use Tool with Early Trend Detection and Smooth Integrations

It’s much easier to use than other tools on the market, which is one of the main reasons we chose Chattermill. I really like how intuitive the system feels, and how it automatically detects anomalies and trends early. It also integrates smoothly with the systems we already use for incident management, live chat, reporting, CRM, and more, which makes it simpler to fit into our existing workflows.
EG
emmie g.
02/19/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Clear, Intuitive, and Easy to Understand

i like its clear and very easy to understand

About

Contact

HQ Location:
London

Social

@ChattermillAI

What is Chattermill?

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.

Details

Year Founded
2015