1) Mindset of everyone in the company, especially the founders Armin and Johannes, who really give everything to fix their clients' issues and are working hard to fulfil the needs of the clients 2) Surprisingly good tech solution, equally good to much bigger and more expensive solutions 3) Very quick & easy integration. Took us only 2-3 weeks to set it up 4) Very good integration with Shopify

It’s user-friendly, and the onboarding process is smooth. The support team is excellent, and the pricing is fair for the quality of service provided.

We initially had our eye on another provider and actually only found out about ChatArmin by chance. After the first conversations, it quickly became clear that ChatArmin had a lot to offer us and they did not disappoint. We were particularly impressed by the outstanding support and the quick response time to all of our inquiries and tickets. I also really appreciate the transparent communication, which I only know from very few service providers. What was particularly important to us was a good solution for our franchisees and an integration with Emarsys. They provided us with both within a very short time. The tool is easy to use, the flow builder works perfectly and the audience is easy to keep an eye on.