Chat Metrics helps me stay on top of my customers' needs. The chat window is available when users are viewing my product, and I can get alerts of their needs 24/7. The application is very intuitive and easy to use. Everything is on one dashboard that makes finding details easy and fluid. The team is great - everyone from the company is eager to discuss our challenges, come up with solutions.

What we love most about Chat Metrics is that our site visitors and existing customers can engage INSTANTLY with a real person when they land on our website. The questions are answered straight away, which often leads the prospect to becoming a paid client...it's money in the bank, and provides wonderful customer service.

"This service has many features and benefits, namely: - the interactions are real time, as a result our customers became more loyal to us - complete chat history containing all the conversations with our customers made sales pitches more effective and productive - the dashboard is easy to understand and take advantage of - supports integration with many CRM applications and REST API."