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Chaser

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37 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.2
Serving customers since
2013
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Chaser Reviews

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Danielle  D.
DD
Danielle D.
08/31/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Getting us good results so far

It delivers a more personal chaser service than our accounting software. For some reason people seem to reply more to these chasers than we used to get off our automated ones. Our unpaid has improved. I like how it links to our accounting software.
Joshua H.
JH
Joshua H.
08/30/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Chaser helps save time and get paid!

The automation - enabling schedules and creating templates easily to configure how and when you want to chase clients is a lifesaver. Using Chaser has helped save a lot of time that would have been spent chasing debt manually and has helped us to get paid quicker.
LE
Louis E.
08/29/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Fantastic time saver for our accountancy firm

We've been useing Chaser for almost 3 years in our accountancy firm. Our industry in the UK is known for bad payers and chasing clients for payment used to be a painfully manual process at month end. I use Chaser on a daily basis. The customer support is fantastic. It is so refreshing to have the same person consistenty looking after you. New features get released regularly. If there are small issues or areas that you feel could be improved, simply report them and they get actioned very quickly. They are more than happy to get feedback. You can segment the client base so that not every client receives the same wording - you can be gentle with some and more aggresive with others. We are trying out the SMS feature on a sample of clients to see if this is more effective than email. Set up and integration with Xero is very good and changes come through instantly. The customer payment portal is worth it on its own. It is such a useful feature and looks professional. It is self service, so clients can download invoices adn generate statements whenever they want, reducing the admin time of us having to send copy invoices. Our payment portal is integrated with Stripe which can also handle direct debits which is very clever.

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HQ Location:
London, GB

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@chaser_hq

What is Chaser?

Chaser is credit control and accounts receivable software that helps users to automate manual tasks and get invoices paid faster, whilst maintaining great customer relationships.Chaser was founded with a determined spirit and a simple mission - to help SMEs worldwide get paid in a quick, efficient and friendly way so that they save time on manual tasks and improve cash flow. It was originally launched in 014 as a credit control app by a Finance Director who was frustrated with the manual processes and inefficiencies in chasing payments. Today, Chaser is reinventing the way businesses think and behave with regards to payments.Traditionally perceived as negative, the act of invoice chasing, or simply requesting to get paid for your product or services, makes people uncomfortable and causes strain and loss of time for both the business that has not paid and the business that needs to get paid. But it does not need to be that way.Chaser believes that trust is the foundation of all businesses relationships. Therefore, our solutions and services aim to make chasing for payments comfortable, easy and fast. We strive to give businesses the confidence that they will get paid for their work, no matter what.Businesses today spend 56.4 million hours per year manually chasing their overdue payments (Intuit QuickBooks, 019). And in the UK alone, 50,000 small and medium businesses fail each year due to late payments (FSB).We are changing that. We’ve already saved customers over 9 million hours on their credit control and collected over $3.1 billion in late payments. We have grown into an industry-shifting software and service provider, helping thousands of businesses around the world save time and get their invoices paid sooner.Our mission is simple: To help SMEs worldwide get paid in an efficient and friendly way so that they improve cash flow.And this is just the beginning.

Details

Year Founded
2013