DialedIn is unique for its continued emphasis on having direct outreach to customers. It allows us to build campaigns that are super specific to every single customer based on what they have done and what they like. It’s meant we’ve been able to talk and respond in better ways, building stronger relationships. Part of our team’s ability to do this has been to automate these customized communications, so that our messages are more personalized to each contact, but freed up to focus more on the strategic tasks.

We like having the auto dialer and being able to pull all reports of how the employees are spending their time.

I like best that there is an option to dial manually or use the automatic dialer which of course is a lot faster. I also like all the faetures such as the call backs, the calendar, call recording if I want to go back & listen to my calls to improve. I give Dialedin Five stars !