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Chase Paymentech

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14 reviews
  • 1 profiles
  • 2 categories
Average star rating
3.8
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Chase Paymentech Reviews

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Jhonatan A.
JA
Jhonatan A.
Ecommerce Manager at John Wiley and Sons
10/07/2015
Validated Reviewer
Review source: G2 invite
Incentivized Review

It's helped our credit and collections team tremendously

What I like the most about Orbital Payment Gateway is the ease in which I can receive reports and information regarding transactions. The information provided has helped us save time in dealing with issues that stem from customers being overcharged or being charged duplicate transactions. The orbital view for a specific transaction tells me if the transaction was accepted and what amount was captured and the last four digits of the card used which is plenty of information when trying to resolve the issues above.
Bill S.
BS
Bill S.
eCommerce and Business Development Manager
03/06/2015
Validated Reviewer
Review source: G2 invite
Incentivized Review

Not very impressed, better options from competitors.

Customer service responsiveness & availability. The platform back-end was easy to understand and use.

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Phone:
800-934-7717
HQ Location:
Toronto, Canada

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