Our business uses ChargeOver for all of our subscriptions for all of our customers, and so far we've really enjoyed the online software.
PROS:
-Cloud-based, so easy access for anyone on our team to manage subscriptions
-You're able to change invoicing dates, change invoice amounts and add multiple payment methods. I've tried other Subscription services with other providers, and ChargeOver has been the best out of them
-You're able to send end out direct links for customers to change their payment methods, view invoices and make payments online
-There are a ton of useful reports that ChargeOver can export for you, from Customer Churn, to New Customers, to MRR
-ChargeOver talks to QuickBooks Online pretty easily, so CO creates all the invoices and records payments against those invoices, then sends all the info pretty immediately to QBO. It's pretty seamless and saves me a ton of time
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ChargeOver directly links with our accounting systems and payment processors. ChargeOver is SO MUCH faster than market alternatives. ChargerOver also has a ton of custom report functions.
The process for adding new products is straight-forward and quick, and it is easy to bulk update product descriptions & prices when needed. Managing changes for subscriptions is also pretty simple, which I appreciate because it is the most frequent action I use in Chargeover. Their customer service team is also generally quick to respond.
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