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CWILL

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229 reviews
  • 4 profiles
  • 6 categories
Average star rating
4.8
Serving customers since
2014
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CWILL Order Tracking

133 reviews

CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email. Beyond visibility, it turns the post-purchase window into repeat revenue through an AI-powered upsell/recommendation system for cross-border merchants and powerful analytics.

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CWILL Loyalty & Reviews

48 reviews

Loloyal is a Shopify app for loyalty programs, boosting merchants retention rates and increasing sales with powerful loyalty and rewards systems, such as points, referrals, rewards programs, and VIP tiers. Loloyal supports Shopify POS service to connect merchants' online and offline sales channels, and Email notifications to increase customer engagement and drive repeat purchases. Turn shoppers into loyal fans with Loloyal. Build a referral marketing program that turns loyal customers into brand advocates and lets customers refer a friend & save on ad spending. With years of experience in customer loyalty, over 25000+ brands use Loloyal to grow their business. They praised Loloyal as the trusted long-term to grow their loyalty program provider. Loloyal is fully dedicated to supporting merchants. Loloyal has a full-time development and support team focused purely on building an outstanding Shopify App.

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CWILL

40 reviews

CWILL Post-Purchase & Retention Suite is built for Shopify & DTC brands. We help merchants reduce support tickets, recover lost revenue from returns, and turn one-time buyers into repeat customers with purpose-built tools for every touchpoint after the sale. Our integrated suite includes order tracking, returns & exchanges, shipping protection, product reviews, loyalty & referrals, AI chat, pop-up & email marketing, and SEO & speed, helping brands create seamless post-purchase experiences, strengthen customer relationships, and drive long-term growth. Trusted by 30,000+ Shopify & DTC brands, CWILL combines powerful products, seamless integrations, and dedicated customer support to help merchants scale with confidence. CWILL is headquartered in North Carolina, USA.

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CWILL Pop-Up & Email Marketing

8 reviews

CWILL Pop-Up & Email Marketing helps Shopify brands turn first-time visitors into subscribers, customers, and repeat buyers. Capture more emails with high-converting pop-ups, then automate personalized email journeys—including welcome series, abandoned cart reminders, back-in-stock alerts, post-purchase follow-ups, and win-back campaigns—to build stronger customer relationships and drive more revenue.

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CWILL Reviews

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Profile Name
Star Rating
206
19
4
0
0
Verified User in Computer Software
GC
Verified User in Computer Software
07/01/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Tailored for Lean Startups, Streamlines GDPR Compliance

I appreciate most about SendWILL is its balanced combination of lightweight startup-friendly functionality, robust GDPR-native controls, and seamless alignment with the behavioral lead data I pull from GoSquared. The rule-based automated journey builder is incredibly intuitive, with an easy drag-and-drop trigger setup. I also love the built-in GDPR compliance toolkit, which is a game-changing feature for European teams with automatic unsubscribe links and easy data deletion. Additionally, I value how clean and exportable its campaign performance reporting is, which integrates effortlessly with my GoSquared analytics, showing clear metrics that directly impact our startup's user acquisition goals. Lastly, SendWILL's lean pricing and minimal onboarding overhead is perfect for our small team, allowing us to launch campaigns quickly without unnecessary complications.
Sivadarshan U.
SU
Sivadarshan U.
06/25/2026
Validated Reviewer
Review source: Organic

Helpful Support and an Easy-to-Use Ecosystem

The support is helpful, and the product and ecosystem are easy to use.
Alexandre S.
AS
Alexandre S.
Founder chez KIDICHOU
06/24/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Intuitive interface, easy integration, and very responsive customer support

Very intuitive interface. The integration was done very easily. The price is very reasonable and the customer support is very responsive and always available to solve problems and help us.

About

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HQ Location:
201 Commonwealth Ct Cary, NC 27511 United States

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What is CWILL?

CWILL Post-Purchase & Retention Suite is built for Shopify & DTC brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into repeat customers with purpose-built tools for every touchpoint after the sale. Trusted by 30,000+ Shopify & DTC brands.

Details

Year Founded
2014
Website
www.cwill.com