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Cequens

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3 reviews
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4.3
Serving customers since
2011
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Cequens

3 reviews

CEQUENS is a leading provider of AI-powered communication solutions dedicated to empowering businesses with innovative and customer-centric solutions. We are on a mission to simplify customer engagements and foster deeper human connections through our cutting-edge technology. Our GenAI Platform is designed to help businesses streamline workflows, enhance customer engagement, and drive growth. Our tech stack offers a comprehensive suite of tools and features, including: • Multichannel Communication: Engage with customers across multiple channels, including SMS, WhatsApp Business, voice, and more. • Reliable Business APIs: Integrate our APIs into your existing systems to enhance communication capabilities. • AI-Powered Automation: Streamline workflows and automate tasks to improve operational efficiency and gain valuable insights. • Personalized Interactions: Deliver tailored experiences to your customers based on their preferences and behavior. • Seamless Integration: Integrate seamlessly with your existing systems and workflows to create a unified communication experience. • Scalability and Customization: Tailor our platform to your specific needs and easily scale as your business grows. • Targeted Campaign Management: Design and execute targeted campaigns to reach specific customer segments and achieve your marketing goals. Why Choose CEQUENS? • Global reach: With a direct connectivity in over 107 countries and serving 1200+ businesses in more than 150 countries, we have a proven track record of delivering exceptional communication solutions. • Industry-Leading Technology: Our platform boasts a 99.96% uptime and is built on the highest security standards. • Customer Focus: Our 280 employees across the world are committed to solving your unique communication challenges and fostering deeper connections with your customers. • Trusted Partner: We are an ISO-certified and PCI DSS-compliant company, recognized as a Meta Business Partner and a value-added service provider for Microsoft Teams Phone and WhatsApp Business.

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Cequens Reviews

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Youssef K.
YK
Youssef K.
01/07/2025
Validated Reviewer
Review source: Organic

The best Omnichannel Chat

They provide me with a easy to use platform to handle all incoming traffic for my clients. Boosting our cusotmer experince and sales. Not to mention how competitive the pricing it. Their Customer support is also proactive. Never faced any downtime with the platform.
Ayushi G.
AG
Ayushi G.
Demand Generation|Revenue Operations|B2B|SaaS|Marketo|Hubspot|Events|Ex-Gupshup-MBAtrek
10/17/2024
Validated Reviewer
Review source: Organic

Easy to use tool

Cequens Campaign product is very easy to use plus the csm team is always ready to support
Muhammad S.
MS
Muhammad S.
Marketing Manager @ Koinz | Digital Marketing, Strategic Communications
09/17/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

A Great Success Partner!

Customer Care and support are one of the most efficient aspects of our relation with Cequens

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HQ Location:
Dubai, AE

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What is Cequens?

Cequens is a leading communications platform provider that specializes in enabling businesses to connect with their customers through various messaging channels. With a focus on SMS, voice, and chat applications, Cequens offers solutions designed to enhance customer engagement and streamline communication. The company serves a diverse range of industries, providing reliable and scalable services to help organizations reach their audiences effectively. For more information, visit their website at www.cequens.com.

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Year Founded
2011