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CDK Global

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101 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.1
Serving customers since
1972
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CDK

103 reviews

CDK's Dealership Xperience platform is a cloud-first, secure software as a service (SaaS) platform that enables CDK to deliver what really matters to our dealers more rapidly while laying the groundwork for powerful long-term solutions. This new category of software is unmatched by our competition and is one that only CDK can deliver. Bolt-on solutions are hurting dealers due to rising costs, broken workflows and dealership turnover. Our open and integrated platform transforms how dealers sell and service cars and operate their businesses simply in a modern and digital world. The CDK Dealership Xperience also expands dealers’ business potential through an offering of advanced solution suites designed to integrate seamlessly with our Foundations Suite to accelerate performance. These suites within the Dealership Xperience are the Foundations Suite, Fixed Operations Suite, Modern Retail Suite, and Intelligence Suite.

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CDK CRM

76 reviews

Elead helps Auto Retailers bridge the gap between sales, service, and marketing operations. The companys automotive CRM, Contact Center, and Service Drive technologies are the foundations of its all-encompassing suite of retail solutions empowering dealers to operate more profitably through strategic business advantage.

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CDK

0 reviews

CDK provides consumer-driven Omnichannel Commerce Solutions for today’s modern dealership. With Roadster's proprietary technology platform, dealerships can provide hassle-free car buying in-store, online or on the go. From inventory merchandising, to financing/leasing, incentives, trade-ins, service plans and accessories-- Express Storefront delivers near penny perfect deals in a beautifully designed interface that your customers and employees will love. Increase your CSI scores, while significantly reducing dealership sales costs. The company is based in Palo Alto, California, and was founded in late 2013.

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CDK Global Reviews

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Star Rating
98
53
17
5
6
AG
Autum G.
10/10/2024
Validated Reviewer
Verified Current User
Review source: G2 invite

Everything smooth!

I like how smoothly the CDK CRM integrates with CDK Drive. The worksheets are very easy for our salespeople to build and very easy to edit or make additions too. I use this daily to build deals and send through to our DMS. Anytime I have needed customer support, the technical dept as been efficient in solving my issues.
AG
Autum G.
10/08/2024
Validated Reviewer
Verified Current User
Review source: Organic

Serves All the Purposes

We use CDK for FI, Accounting and our Service Dept. Everything stays as up-to-date as necessary but stays consistent. The Ease of Use is and Integrations with their CRM is always smooth. use this program daily and rarely experience system issues.
CB
COURTNEY B.
09/19/2024
Validated Reviewer
Review source: Organic

Features Lack

The DMS is great for parts and service and has a large capacity for integration volume.

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HQ Location:
11809 Domain Drive, Austin, Texas 78758, United States

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@CDKGlobal

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Year Founded
1972
Ownership
NASDAQ:CDK