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Carlton One Engagement

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10 reviews
  • 6 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
1989
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Carlton One Engagement Reviews

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Profile Name
Star Rating
6
3
0
0
0
Amit
A
Amit .
09/17/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best for any workplace

Most trustful or older I think this is in terms of workplace management.
MV
Michele V.
03/03/2024
Validated Reviewer
Review source: Organic

Great partner

We have partnered with CarltonOne for many years and find them to be great partners in helping to drive success with our business.
AM
Azarpour M.
02/29/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Global Reward Solutions Offers an Easy Recognition Tool

As for the Global Reward Solutions, it is exactly this fact that I truly admire for it does simplify the whole employee recognition process. They have a wide selection of reward options, that covers gift cards to merchandise as well as more experiential, so you can satisfy all of the employees in terms of the choices they prefer. Additionally, the digital platform is all user driven and managing the project becomes very easy.

About

Contact

HQ Location:
Markham

Social

@CarltonOne

Details

Year Founded
1989