- Cloud based so no need for server maintenance and hiring IT to fix issue. Internet is down? Just hot spot your phone to your laptop. - Once per day electronic insurance verification per patient insurance plan. - Text to Pay patients. CS sends a link to their phone to make payments online. - Auto appointment reminders via Text, Email, and Robocalls. - Payment reminders - Online scheduling - Patient portals - Integrates with Mango VOIP for pop-ups - Support has been helpful and follows up on tickets. Using support live chat, remote access, and Chrome browser extensions to send tickets makes it simple to report problems. - Other department add-ons: Carerevenue (similar to eassist) to take over admin work such as inputing payment checks, verifying insurance, updating fee schedules, sending claims, following up claims, etc. CS memberships if you want to manage your in-house discount plans. Things I haven't used yet: Virtual Assistant to answer calls, schedule appointments, capture reviews, etc CareCoaching goes over office metrics CS Conversions AI phone call analytics.

It is very user friendly, and the support staff always very friendly and helpful.

It has flexibility of use, and ease to end user experience. We were an early adopter of Carestack. Has fantastic KPI functions and clinical charting. Our Client specialist is a great asset to our teeam.