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Canvs AI

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125 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2010
Profile Type
Category

Profile Name

Star Rating

81
37
6
2
0

Canvs AI Reviews

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Profile Name
Star Rating
81
37
6
2
0
Matthew S.
MS
Matthew S.
MS in Market Research
08/19/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Saves Time & Money

Canvs AI has helped our team save time and most importantly money. A great way to reduce the burden of analyzing open-end text!
Alice B.
AB
Alice B.
Senior Manager, PM Lead, Strategic Product Insights, Curion
06/25/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Powerful Tool to Make Sense of Unstructured Consumer Verbatims

I love the AI-assisted stories generated by canvs! It is so easy to use. I can ask the AI feature a question related to my project and data set and it provides a well-written summary. Whether it be related to product attributes, benefits or sentiment, the AI feature is well-developed enough to make sense of my verbatims, in a very short period of time! I've experimented and found that using filters in combination with the AI feature produces valuable summaries to include in my reports. I can export the summaries, or just do a simple cut and paste.
Logan F.
LF
Logan F.
Customer Experience Administrator and Analyst I On a mission to provide actionable insights to leadership through the visual storytelling of customer journeys
06/04/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Canvs quickly uncovers insights and easily quantifies the qualitative tailored for our industry

1. Canvs has a great AI on its own that is always improving. However, the ability to write rules using easily understandable boolean logic allows the feedback to be categorized exactly the way you want with high accuracy all in one elegant formula. 2. The support team is absolutely amazing! Chat is always available and helpful, but if a deeper discussion is needed Canvs will pull any and all necessary team members to provide details on the platform. 3. I was skeptical of 42 emotions and was used to the traditional positive, neutral, and negative sentiments, but the difference between annoyance and anger or joy and ecstasy provides a humanized detail that resonates with our senior leadership on a more personal level. Having the alternate emotional frameworks allows for a more summarized emotional state if 42 is overwhelming. 4. Not being directly integrated with a survey management program seemed cumbersome at first, but now we see the level of flexibility it provides us when any raw feedback can be uploaded from any platform with an export function. 5. Canvs has showed continuous effort to imrove their product and has added many new key features such as trendline visuals and the ability to re-process your updated rules to past uploads.

About

Contact

HQ Location:
Manhattan, New York

Social

@canvsai

What is Canvs AI?

Canvs AI is an insights platform for unstructured consumer feedback. Our mission is to make customer empathy a superpower for every business. Some of the world's most admired brands, like Chobani, National Geographic, PODS, and Disney use Canvs to transform open-ended text into critical business insights.

Details

Year Founded
2010
Website
canvs.ai