The most helpful tool for my use case is the ability to use boolean logic to search. When we had previously coded open end responses manually in Q, we were only able to use one search term at a time. For example, if we were trying to get at anti 'woke' sentiment, I would separately need to search for 'woke' and then code, 'political correctness' and then code. Being able to search with 'or' logic is a really helpful function. I've also found the AISA summaries to be really helpful in validating the overall stories / takeaways I am seeing in my data. For example, previously we never looked at open end responses for the competitors we tested in our surveys because it would have been far too time intensive to code them manually or read every single one. AISA is a great tool for this because I can read the summary and ask specific questions to validate if trends I am seeing elsewhere in the data are also reflected in the open end responses.

As our team continues to leverage CANVS, one of the things that is most impressive is the array of features that continue to be added to the platform. The ability to connect social platforms for social content monitoring is really, really easy to use and keeps things easily integrated to our overall process. Another thing that I should point out was how great the onboarding process was and how strongly our team feels supported by our CANVS account team. We're regularly in contact with them to discuss functionality and how to improve our usage of CANVS. It was easy to get started using for our team, and as the features come on board, it continues to be easy to learn how to best leverage them for our projects. Using CANVS in our projects has made a world's of difference.

The AI Summarize tool is excellent. The ability to quickly pull out some data insights from a large text heavy data set is excellent. The insights were spot on and the wording was actionable and impactful. Uploading data is easy and intuitive. Setting up your data for processing and analysis is also simple. Support is excellent and responsive and knows the product.