CallTrackingMetrics
662 reviews
- 1 profiles
- 5 categories
Average star rating
4.5
Serving customers since
2009
CallTrackingMetrics Reviews
PM
Pam M.
More than just a phone system
I like being able to listen to the calls and coach my team to give them feedback. Great for training new staff as well. Lots of great reports to really dive into your business calls. Help center has improved significantly.
DK
Dawn K.
Digital Marketing Consultant | Virtual CMO | Ecommerce | Search | Web | Mobile | SocialTracking without a lot of work
Ease of implementation on the web site and digital channels.
Technical assistance is the best.
SR
Supriya R.
streamlining workflow
I appreciate the through details it provide regarding our call data. The ability to track and evaluate calls made via different marketing channels has been incredibly useful . Call recording and transcription have significantly improved our sales and customer service procedures. The platform's integration with our CRM and marketing automation tools has improved our workflow.
About
What is CallTrackingMetrics?
CallTrackingMetrics suite of reporting will tell you who called, how they found you, patterns in call timing, patterns in caller location, keywords leading to calls, landing pages leading to calls, how each of your CSR's are performing on calls, and even the ROI on your advertising costs for each of your campaigns.
Details
Year Founded
2009
Website
www.calltrackingmetrics.comHunting for software insights?
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