The programs offered through CI help us sort calls and focus in on the the specific topic that we would like to train our staff on.

It is hard to determine one thing that I like best about Century Interactive. The three best things about CI is the level of customer service they provide, the type of information they track, and how they report it so it is user friendly and actionable. I really enjoy their carwars application. Most "car people" are extremely competitive, and carwars allows you to leverage that spirit of competition into motivation to make calls and follow up with customers.

The amount of time it takes for them to respond to our requests and get things accomplished is impressive. Their customer service is by far the best we have experienced.