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C1

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6 reviews
  • 5 profiles
  • 10 categories
Average star rating
4.5
Serving customers since
1993
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ConvergeOne, Inc.

0 reviews

ConvergeOne, a leading IT services provider, partners with Genesys to deliver advanced customer experience solutions that integrate seamlessly with existing infrastructures. This collaboration leverages Genesys's AI-powered cloud technologies alongside ConvergeOne's expertise in cloud, collaboration, and digital infrastructure, enabling businesses to offer personalized, omnichannel customer interactions. Key Features and Functionality: - AI-Infused Cloud Platform: Utilizes Genesys's cloud solutions to provide intelligent, scalable customer engagement. - Omnichannel Support: Facilitates seamless communication across various channels, enhancing customer accessibility. - Professional and Managed Services: Offers comprehensive services, including strategy, design, implementation, and ongoing support, ensuring optimal system performance. - Integration Capabilities: Ensures smooth integration with existing systems, minimizing operational disruptions during digital transformation. Primary Value and Solutions Provided: The ConvergeOne and Genesys partnership empowers organizations to modernize their customer experience platforms, delivering personalized and efficient interactions. By combining advanced cloud technologies with expert services, businesses can enhance customer satisfaction, improve operational efficiency, and achieve measurable outcomes. This collaboration addresses the need for scalable, AI-driven customer engagement solutions that adapt to evolving market demands.

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C1 Reviews

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Verified User in Manufacturing
PM
Verified User in Manufacturing
10/05/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Company was invaluable with our NetSuite Implementation

I love the knowledge that the team has. They know what they are doing, how to do it, and insight that is invaluable. The ease of implementation with Nuage was fantastic, the support they offer, and the features as well.
Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
01/20/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great open for homeowners, easy use

|SPS
Friends employees, intuitive website for ease of use
raju k.
RK
raju k.
Data Scientist at OneShot.ai
12/08/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Converge One Review

Converge one helps in the end-to-end IT sector services like Cloud Infrastructure, Cyber Security, etc. The best is they provide consulting services as well.

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HQ Location:
Minneapolis, Minnesota, United States

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What is C1?

ConvergeOne is a IT services provider specializing in delivering comprehensive solutions to elevate businesses' technology infrastructure. The company offers a wide range of services, including cloud solutions, cybersecurity, data center infrastructure, enterprise networking, and collaboration tools. With a focus on integration and innovation, ConvergeOne partners with top vendors to deliver customized solutions that meet the unique needs of organizations across various industries.

Details

Year Founded
1993
Website
convergeone.com