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Bright Pattern

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83 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2010
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Bright Pattern Reviews

Review Filters
Profile Name
Star Rating
71
20
6
1
0
OL
Oren L.
07/31/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

director of support

call quality , parallel use of agents , simple use
BL
Brett L.
06/12/2018
Validated Reviewer
Verified Current User
Review source: Organic

A decent call center platform with adaptability

Integrates neatly with other platforms like Zendesk as an app. Versatile in your ability to accept calls via softphone, deskphone, or route to an external number.
Santiago R.
SR
Santiago R.
Workforce Operations Manager | Trusource Labs
11/19/2017
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

It actually works and almost no outages in 3 years.

I like Bright Pattern's versatility. It seems to be compatible with most WFM software. Including Money, Pipkins. Which the company i work at has used in the past

About

Contact

HQ Location:
San Bruno, CA

Social

@BrightPatternUS

Details

Year Founded
2010