In most cases, we get professional and proactive support. Cases are checked thoroughly first and promptly replied to. Sometimes the extra mile is taken to get to the last detail of our concern and I may explain in a video call. Although it's a professional support relationship, I see BP people first. As a product vise, it's a full hands-on experience including all the challenges in an omnichannel environment.

It's very easy to use to change your status, disposition calls or transfer customers.

Powerful, flexible solution with many settings that allows you to meet any customer requirements. With each update, the platform gets new functionality based on partners and customer's requests.