The ease of use is definitely the biggest strength of this app. The drag and drop feature allows me to design the flow conveniently. Besides that, BotStar recently version that allows me to update CSV files is a feature I'm very satisfied with.

- I think the best aspect of BotStar is the ability of building a multilingual chatbot. I start an ecommerce business as a second job and have some online stores. - The multi-languages feature helps me spread my business worldwide. My online stores can sell my products to a large customer base across the globe. - Built-in CMS which supports me to showcase our product list for customers when shopping online. My customers can see the image, description and price of a product. - Integration with Google Sheets and Zapier make chatbots easy to export data to the service to my existing CRM channels.

The below are my personal thoughts after 6 months of using BotStar: - They have the best chatbot visual flow editor. It gives you an overview of all your works. - Their built-in CMS is quite is perfect for S&M business - They offer 70+ free prebuilt Templates. Easy to clone and customize - Integrate your chatbot directly with Google Sheet. No need to use and pay for any third-party services. - They have Collaborators feature to share bots for my customers to co-manage The overall experience with the platform is good so far, and also the support service.