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Botanalytics

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Anusuya R.
08/10/2021
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Review source: G2 invite
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Best Performance Analytic Tool

The most important thing for any BOT developer is to monitor the performance of the bot once it has been deployed in production. There are many excellent development tools available, but only a few excellent analytic tools are currently available in the market. One of them is bot analytics. The best thing about BOTANALYTICS is how simple it is to configure and analyze complex conversational data. It also allows us to track engagement, segment conversations, and integrate several Analytics, AI, and contact center APIs, BLiP. The system can detect certain issues, particularly anomalies hidden in data, which aids in determining the root cause of problems and finding solutions. Preconfigured dashboards, Web server modules, Database modules are the main key features.

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