I use BB for work and I have been obsessed since day 1. Not only can I provide my customers with clear and concise walkthrough videos of their business platform or design features of our products, but I can create tutorials for my colleagues on how to use new programs and technologies. On top of that, I'm able to show my face to my client when I want! If I am trying to engage with them and "keep it human" I'll send over a quick video of me saying "hello!". My clients continuously praise me for putting in extra care to know them and their business by being personable through BB.

Having the ability to create a template around a video message is very appealing. Other solutions that have recently come to the marketplace lack this flexibility. The tools to record and save videos is also very easy and the reporting does a good job. Their is a companion app for the web-based solution as well, and having the flexibility to record the screen is a welcome option. You can also assign a call-to-action, but I have not made heavy use of this capability yet; but I'm sure I will try it out soon.

I love that it easily integrates into Gmail and my CRM. I've seen my response rates significantly increase. And the BB reps that I've worked with have all been easily accessible and provide me with quick and informative answers. And they help you with overcoming my fears of being on camera! Love BombBomb!