It is so easy to use. What a great way to send thoughtful, beautiful gifts! Also the customer service is wonderful. They'll make sure your delivery is going to the right place. They don't take any guesses. They want to make sure everything with your order is correct. It's also an easy site to navigate. You can search by location, type of flower, occasion, etc. It's great to see recommended bouquets for different occasions if you're like me and don't always know where to start.