I use ShipRocket as a seller and as a consumer. There are multiple things I like about ShipRocket, 1. The first thing is the user experience. The entire website and mobile application design are user-friendly and transparent. The navigation between the screens and the respective screen objective is understandable. 2. The dashboard after login comprises all the details related to delivery updates, Monet settlement, and Analytics, making tracking and updating our deliveries easier. 3. The ShipRocket wallet helps us load amounts into it via different payment methods and use it for deliveries. We used to get discounts and cashback on loading amounts to the wallet. This makes preferred payment when the delivery is registered. 4. There are different plans exist to select and upgrade our membership, Starting from free to Pro. 5. One feature which I like most is Invoice generation. We need to give details, and the rest invoice is generated Automatically. 6. They Offer trainings, tutorials and documentation to get started and help in the middle. 7. Recent innovation, the smart AI-powered assistant in ShipRocket helps to communicate via WhatsApp and calls effectively. As a consumer, I like ShipRocket well. It provides updates related to delivery at every significant stage, from Pick up to Out for delivery. This helps to track our delivery. Both pickup and delivery experience in web and app is good.

I created first order. Recharged account with 500/-. Then moved for ship selected DTDC and scheduled pickup but no one came for pickup or no one called. Looks like i have lost my money and time too.

You can select the courier partner as per your convenience from multiple options. It is very efficient tool. Tracking is so much easier than other options available in market