The request for documents usually helps.

I like how BidPrime makes it so easy to access bid documents and how the links and documents are often posted in the notification emails for easy and quick access. I also like how easy it is to request bid documents from BidPrime with the click of a button if they aren't available. With most other companies, you have to email the details of the bid you are requesting documents for.

attentive and personalized customer service.