Best Software for 2025 is now live!
Product Avatar Image

Benefitfocus

Show rating breakdown
29 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.2
Serving customers since
2000

Profile Name

Star Rating

23
3
1
0
3

Benefitfocus Reviews

Review Filters
Profile Name
Star Rating
23
3
1
0
3
Laura G.
LG
Laura G.
Benefits Director for Erie & Monroe County Bar Associations
01/11/2023
Validated Reviewer
Review source: Organic

Worst support EVER! Stay away if you wan't help after you sign up.

They will actually talk to you around OE, but during and after, don't expect any cases to be answered or any communication whatsoever.
Alina M.
AM
Alina M.
Benefits Assistant at Monongahela Valley Hospital, Inc.
01/24/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

HORRIBLE SYSTEM. If you are choosing benefitfocus for a large system I dont think it would work well

The representative does their best to help your team and try hard to get an answer.
Eric M.
EM
Eric M.
CEO and Principal Architect and Planner at ................... The Milberger Architectural Group, LLC and M2Architects
02/24/2021
Validated Reviewer
Review source: Organic

Benefit focus ain't Focussed. They are extreemly poor in what they do.

Nothing - that are horrible to work with. First you talk to an AI that cant even anser question and sends you to another AI then finally so someone that is polite and cant do anything and does not understand what they are doing

About

Contact

HQ Location:
Charleston, SC

Social

@Benefitfocus

Details

Year Founded
2000
Ownership
NASDAQ: BNFT